Your Opinion Letztes Update Okt 04, 2021 16:42 Your Opinion For proper operation of the plug Professional Form Manager requires that the site used jQuery library later version 1.9.xThe site uses jQuery version 1. General information Reservation no Your name Villa number How did you learn about our property? Recommendation Internet search Travel agent Travel magazine Other (please state): Ease of booking your stay Excellent Very Good Good Poor Would you like to return to Velaa Private Island for your next stay? Yes No Would you recommend Velaa Private Island? Yes No What did you love most during your stay at Velaa Private Island? Would you like to mention the name of any team member who provided you with exceptional service? 2. Airport arrival experience Which airport have you arrived to? Velana International Airport Maafaru Airport Greetings and ability to easily locate hotel representative at the airport Excellent Very Good Good Poor Assistance with luggage Excellent Very Good Good Poor Check-in procedure at seaplane terminal Excellent Very Good Good Poor Quality and comfort of Velaa private limousine service Excellent Very Good Good Poor Comfort of Velaa seaplane lounge Excellent Very Good Good Poor Quality and variety of refreshments offered at Velaa seaplane lounge Excellent Very Good Good Poor Was the waiting time spent at Velaa seaplane lounge accurate? Yes No Suggestions for improvement and general comments: Greetings and ability to easily locate hotel representative at the airport Excellent Very Good Good Poor Assistance with luggage Excellent Very Good Good Poor Quality and comfort of Velaa luxury yacht service Excellent Very Good Good Poor Suggestions for improvement and general comments: 3. Arrival at the Resort Jetty Extended a warm welcome Excellent Very Good Good Poor Quality and variety of welcome drink Excellent Very Good Good Poor Assistance with hand luggage and confirm the number of pieces? Yes No Promptness of luggage delivered to your villa Excellent Very Good Good Poor Were you informed and explained of the resort time? Yes No Were the villa facilities introduced to you and explained in detail? Yes No Were you offered an unpacking service? Yes No Were you invited to take an island orientation tour? Yes No Suggestions for improvement and general comments: 4. Guest Villa and Residence YOUR VILLA / RESIDENCE Room décor and first impression Excellent Very Good Good Poor Comfort of the villa / residence Excellent Very Good Good Poor Cleanliness and quality of the housekeeping service Excellent Very Good Good Poor Quality and comfort of the pillows and mattress Excellent Very Good Good Poor Quality and sufficiency of the bed linen and towels Excellent Very Good Good Poor Quality of the laundry service Excellent Very Good Good Poor BATHROOM Quality and cleanliness of the bathroom Excellent Very Good Good Average Quality and sufficiency of villa amenities and toiletries Excellent Very Good Good Average OUTDOOR AREA Comfort and cleanliness of the outdoor area Excellent Very Good Good Poor Quality and cleanliness of the garden and beach Excellent Very Good Good Poor Level of privacy. Did you have any interruption during your sleep? Excellent Very Good Good Poor VILLA FACILITIES Selection of coffee/tea and minibar items Excellent Very Good Good Poor Ease of in-villa technologies (phone, TV, iPad) Excellent Very Good Good Poor Quality and speed of Wi-Fi Excellent Very Good Good Poor Suggestions for improvement and general comments: 5. Food and Beverages Athiri All Day Dining Quality and variety of food & beverage Excellent Very Good Good Poor Ambience, comfort and feel of Athiri Excellent Very Good Good Poor Avi Pool Bar Quality and variety of food & beverage Excellent Very Good Good Poor Ambience, comfort and feel of Avi Excellent Very Good Good Poor Have you experienced Aragu & Cru? Yes No Quality and variety of food & beverage Excellent Very Good Good Poor Ambiance, comfort and feel of Aragu & Cru Excellent Very Good Good Poor Have you experienced Tavaru Restaurant & Wine Cellar? Yes No Quality and variety of food & beverage Excellent Very Good Good Poor Ambiance, comfort and feel of Tavaru & Wine Cellar Excellent Very Good Good Poor Have you experienced Faiy? Yes No Quality and variety of food & beverage Excellent Very Good Good Poor Ambiance, comfort and feel of Faiy Excellent Very Good Good Poor Have you experienced Beach bar? Yes No Quality and variety of food & beverage Excellent Very Good Good Poor Ambiance, comfort and feel of Beach bar Excellent Very Good Good Poor Have you experienced in-villa dining? Yes No Quality and variety of food & beverage Excellent Very Good Good Poor Accuracy of the order Excellent Very Good Good Poor Was the order delivered within 30 minutes? Yes No Was the clearance done within an acceptable time? Yes No Suggestions for improvement and general comments 6. Recreation & Activities Warm welcome and friendliness of the team Excellent Very Good Good Poor Level of product knowledge of Velaa recreation centre team Excellent Very Good Good Poor Quality and cleanliness of the equipment ? Excellent Very Good Good Poor Variety of activities offered Excellent Very Good Good Poor Was there a team member who made your activity memorable. Yes No Suggestions for improvement and general comments 7. Have you experienced Lha Velaa Kids’ Club? Yes No Warm welcome and care of the team Excellent Very Good Good Poor Ambience and comfort of the Kids’ Club area Excellent Very Good Good Poor Cleanliness of the facility Excellent Very Good Good Poor Variety of the activities and toys offered Excellent Very Good Good Poor Safety and security features at the Kids’ Club Excellent Very Good Good Poor Suggestions for improvement and general comments 8. Have you experienced Velaa Spa? Yes No Warm welcome and friendliness of the team Excellent Very Good Good Poor Ambience and comfort of the Spa area Excellent Very Good Good Poor Caring manner and graciousness of treatment delivery Excellent Very Good Good Poor Cleanliness of the facility Excellent Very Good Good Poor Quality of the treatments offered Excellent Very Good Good Poor Quality of the products used Excellent Very Good Good Poor Suggestions for improvement and general comments 9. Eveylaa Wellbeing Have you experienced Osteopathy? Yes No Warm welcome and friendliness of the team Excellent Very Good Good Poor Ambience and comfort of the Spa area Excellent Very Good Good Poor Caring manner and graciousness of treatment delivery Excellent Very Good Good Poor Cleanliness of the facility Excellent Very Good Good Poor Quality of the treatments offered Excellent Very Good Good Poor Quality of the products used Excellent Very Good Good Poor Suggestions for improvement and general comments Have you experienced Ayurveda? Yes No Warm welcome and friendliness of the team Excellent Very Good Good Poor Ambience and comfort of the Spa area Excellent Very Good Good Poor Caring manner and graciousness of treatment delivery Excellent Very Good Good Poor Cleanliness of the facility Excellent Very Good Good Poor Quality of the treatments offered Excellent Very Good Good Poor Quality of the products used Excellent Very Good Good Poor Suggestions for improvement and general comments 10. Have you experienced Velaa Golf Academy by Olazabal? Yes No Warm welcome and friendliness of the team Excellent Very Good Good Poor Level of product knowledge of Velaa Golf Academy team Excellent Very Good Good Poor Efficiency of Velaa Golf Academy team Excellent Very Good Good Poor Quality of the golf course Excellent Very Good Good Poor Quality and cleanliness of the equipment Excellent Very Good Good Poor Suggestions for improvement and general comments 11. Your Butler Knowledge of the property and recommendations Excellent Very Good Good Poor Friendliness and warmth Excellent Very Good Good Poor Thoughtfulness and personalisation of your stay Excellent Very Good Good Poor Anticipation of your needs and wishes Excellent Very Good Good Poor Suggestions for improvement and general comments We would love to know more and get in touch for any improvements in response to your feedback. Please share with us your email address. 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